Shipping Policy
Last updated: October 5, 2026
Where We Ship
Smizzy currently accepts orders for delivery to addresses in the United States. Prices, shipping charges, and checkout totals are shown in USD.
Shipping Charges
Shipping depends on the product, quantity, and fulfillment group.
Each actual fulfillment group receives its own first-item and additional-item calculation. Quantities consolidate only within the same compatible group.
Items with different fulfillment profiles may ship in separate packages, arrive on different days, and have separate shipping charges. Your cart and checkout show the authoritative total before payment.
Production and Delivery Estimates
Most orders arrive within 6–10 calendar days of purchase. Some products and destinations take longer, including remote and military addresses. Holidays and carrier delays can also extend delivery times. Product-specific delivery notes apply where provided. These are estimates, not guarantees.
The Night Mission raglan shirt and LeJawn trucker hat may take longer than the usual delivery estimate.
This estimate includes order processing, production, and shipping. Tracking information appears after a fulfillment partner ships a package, where tracking is available.
Mouse-Pad Production and Shipping
Mouse-pad production is estimated at 2 to 5 business days after submission to production. Order processing and any approval happen before production and can add time.
Standard mouse-pad shipping within the contiguous United States is estimated at 2 to 5 business days after dispatch.
Shipping to Alaska, Hawaii, Puerto Rico and unincorporated US territories can take an additional 7 to 12 business days, where delivery is available at checkout.
These are estimates, not guaranteed delivery dates. Production and transit estimates do not include time before submission to production.
Separate Packages
A single order can contain products made by different fulfillment groups. Those items may have separate tracking numbers and may arrive on different days. This does not mean an item is missing from the order.
Address Changes and Delivery Issues
Check the delivery address before paying. Contact us promptly if it needs correction; an address change is possible only before the affected fulfillment work has progressed too far.
If tracking stalls or a package does not arrive within the carrier's estimate, email support@smizzy.store with your order number. We will review the shipment with the fulfillment partner or carrier.
Returns, Damage, and Cancellation
Shipping remedies and cancellation limits are explained in the Return & Refund Policy.
