Support / FAQ
Frequently Asked Questions
Clear answers about generating artwork, choosing products, ordering, shipping, and the ready-made Shop.
Choose a supported product, describe the artwork in plain English, and select a visual direction. Smizzy generates a design for you to review before you choose product options or add it to your cart. Controls such as custom text, logos, and QR codes appear only on products that support them.
No. Start with the subject, mood, colors, and any must-have details. Smizzy handles the initial artwork, and supported generators let you refine a result with follow-up instructions such as "make the colors brighter" or "simplify the background."
Yes! You get free design credits when you sign up. Guest users can try a few designs before creating an account. Free accounts get 15 credits that reset every 7 days.
Smizzy offers curated art styles that completely change the look of your design. Options include Feminine / Floral, Cyberpunk, Traditional Tattoo Flash, 80s Retrowave, 90s Skate Grunge, Vintage Pop-Art, Kawaii, and more. You can also describe your own custom style directly in the prompt.
Yes! You can upload a transparent PNG logo and place it on top of the AI-generated artwork. Choose from multiple positions including a "Band Style" layout. Your logo is saved to your account so you do not have to re-upload it every time.
We use Gildan 5000 heavy cotton tees, a dependable classic made for everyday wear and custom printing. Its 100% cotton fabric is tightly knit to give designs sharper detail and long-lasting color. The seamless body eliminates side seams for a smoother fit, while reinforced shoulders keep the shirt in shape through repeated washes. Sizes range from S to 5XL. Disclaimer: Due to the fabric properties, the white color variant may appear off-white rather than bright white.
Our print partners use both DTG (Direct-to-Garment) and DTF (Direct-to-Film) printing depending on the design and shirt color. DTG prints ink directly into the fabric for a soft, breathable feel that becomes part of the shirt. DTF transfers a printed film onto the garment for vibrant, highly detailed colors that pop, especially on dark fabrics. Both methods produce durable, full-color prints that hold up through regular washing.
Custom unisex shirts currently start at $22.99 for sizes S through XL and $25.99 for 2XL through 5XL. Adding a QR-code back changes the price. The generator and cart show the current item price. US shipping is $5 for the first shirt and $2.50 for each additional shirt in the same shipment. Other products use their own shipping profiles, and different fulfillment groups may ship separately.
Absolutely! You can add the same design to your cart multiple times with different sizes. This is perfect for girls weekends, bachelorette parties, bands, family reunions, or any event where the crew wants matching tees. There are no minimum order requirements.
Products are printed or produced after you order. Delivery timing depends on the product, production partner, destination, and carrier. Tracking appears once a fulfillment partner ships your package. Orders containing different product groups may arrive in more than one package.
Not currently. Smizzy accepts and fulfills orders within the United States.
You have about 20 hours to cancel the order, which is a generous window. After that the printing process may have started so it becomes difficult to cancel. You can cancel from the Orders page in your account.
Yes! Signed-in users can save up to 24 designs as drafts. Drafts are stored for 30 days and you can load, edit, or order them anytime. You can also share a draft link with friends so they can preview the design before you order.
QR codes are optional on supported shirt generators. When enabled, Smizzy adds a scannable code to the back that points to the web address you provide, such as a website, song, social profile, or prank link. Review and test the destination before ordering.
Yes. Smizzy generates original artwork from your prompt and selected style. Review each result before ordering: generated text and fine details can need another pass, and supported generators let you refine the design before you put it on a product.
Still have questions?
Choose a product to start creating, or contact support if your question is about an existing order.
