Smizzy

Privacy Policy

Last updated: March 4, 2026

1. Introduction

Smizzy ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services at smizzy.com ("the Service").

2. Information We Collect

2.1 Information You Provide

  • Account Data: Email address and authentication credentials when you create an account.
  • Order Data: Shipping address, payment information (processed securely by Stripe — we do not store card numbers), and order details.
  • Design Data: Text prompts, uploaded images, generated artwork, QR code URLs, and design preferences you provide when using the generator.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, design generation count, and interaction patterns.
  • Device Data: Browser type, operating system, device type, and screen resolution.
  • Analytics Data: We use Google Analytics and Google Tag Manager to understand how the Service is used. This may collect IP addresses, referral URLs, and browsing behavior.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Process and fulfill your orders.
  • Generate AI-powered designs based on your prompts.
  • Send transactional emails (order confirmations, shipping updates).
  • Prevent fraud and enforce our Terms of Service.
  • Analyze usage trends to improve the user experience.
  • Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Fulfillment Partners: Print-on-demand and shipping providers who need order details to produce and deliver your products.
  • Payment Processors: Stripe processes payments securely on our behalf.
  • AI Service Providers: Design prompts may be sent to third-party AI image generation APIs to create your artwork.
  • Analytics Providers: Google Analytics and related tools for usage analysis.
  • Legal Requirements: When required by law, regulation, or legal process.

5. Data Storage & Security

Your data is stored securely using Supabase (hosted on AWS). We implement industry-standard security measures including encryption in transit (TLS) and at rest, row-level security policies, and secure authentication protocols. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active. Saved design drafts are automatically deleted after 30 days if not purchased. Order data is retained for legal and accounting purposes. You may request deletion of your account and associated data at any time by contacting us.

7. Cookies & Tracking Technologies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookie settings through your browser. Disabling cookies may affect the functionality of the Service. We use Google Tag Manager which may set additional cookies for analytics and advertising purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict processing of your data.
  • Request data portability.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at the email address below.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

10. Third-Party Links

QR codes on shirts and other links in the Service may direct users to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at support@smizzy.store.